Job Description

Job Description

Job Description

JOB PURPOSE

Be the heartbeat of our school!
Are you an organized, enthusiastic professional who thrives in a fast-paced environment and enjoys supporting students and staff? Eagles’ Nest Community Charter School is seeking a dependable and dynamic Office Assistant to join our K–8 team and help create a welcoming, efficient, and student-centered front office.

As an Office Assistant, you’ll be a key part of our school’s daily operations—supporting staff, students, and families with professionalism and care. This role is ideal for someone who is detail-oriented, people-focused, and eager to contribute to a collaborative, mission-driven educational environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet and assist students, parents, visitors, and staff with warmth and professionalism
• Manage phone calls, emails, mail, scheduling, and general front office duties
• Support school leaders with calendar management, correspondence, and document preparation
• Maintain records and filing systems; manage office supply orders and purchase orders
• Coordinate substitute teachers and communicate logistics
• Help with newsletters, announcements, and school communications
• Ensure confidentiality and accuracy in handling sensitive student and school information
• Jump in wherever needed to keep things running smoothly!

** ADDITIONAL TASKS MAY BE ASSIGNED BASED ON SCHOOL NEEDS**

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. 

SKILLS AND KNOWLEDGE

• Demonstrates enthusiasm and commitment to the role and the organization’s mission, actively supporting core values in academic excellence, operational performance, cultural strength, and financial growth, as outlined in the Employee Handbook.
• Exhibits reliability and accountability by consistently arriving on time, following directions, responding to feedback, and adapting to management guidance.
• Builds strong interpersonal relationships with all stakeholders by being courteous, professional, and approachable; handles confidential matters with discretion, tact, and diplomacy.
• Maintains strict confidentiality regarding all school-related and organizational matters.
• Communicates effectively, with strong oral, written, and interpersonal skills, including active listening, negotiation, and the ability to influence.
• Demonstrates professional phone etiquette, ensuring clear, respectful, and effective communication.
• Takes initiative and thinks creatively, driving projects to completion with a focus on quality and continuous improvement.
• Collaborates across all organizational levels, displaying emotional intelligence and sensitivity to company needs, employee morale, and public image.
• Provides exceptional customer service, with responsiveness, empathy, and professionalism.
• Analyzes and manages data effectively, identifying discrepancies, researching records, and ensuring accurate corrections.
• Commits to quality and continuous improvement, promoting best practices and operational excellence in all work.

JOB REQUIREMENTS

• High School diploma or equivalent required.
• 1-2 years in an office setting (school experience a plus).
• Successful results of criminal and employment background check.
• Comfortable working in a learning environment as part of a team.
• · Proficient in Microsoft Office; comfortable with student information systems
• · Friendly, professional, and tactful with strong writing and phone skills
• · Positive, flexible, organized, and committed to the success of our students
• · Bilingual ability and previous experience in a school environment is a plus.

Eagles’ Nest Community Charter Schools, Inc is a dynamic, community-focused educational institution dedicated to providing a safe and engaging learning environment. Our mission is to inspire a love of learning in our students while nurturing their academic, social, and emotional growth.

Company Description

Eagles’ Nest Community Charter Schools, Inc is a dynamic, community-focused educational institution dedicated to providing a safe and engaging learning environment. Our mission is to inspire a love of learning in our students while nurturing their academic, social, and emotional growth.

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