Experience: 13 years
Salary: $130K $180K (Base) + 0.1%+ Equity
At GigaML, were revolutionizing enterprise customer support by deploying AI agents that resolve over 1 million customer tickets monthly via voice and chat. Industry leaders like Postman and Zepto (YCs fastest-growing company) trust our AI to navigate complex, real-world conversations with clarity, accuracy, and scalability.
With multi-year contracts secured and strong investor backing from YC President Garry Tan, Nexus Venture Partners, and other top investors, were scaling fast to meet skyrocketing demand.
Why Join Us?
Build production-grade AI systems used at scale by fast-growing tech companies.
Collaborate with world-class engineers and grow in a high-feedback environment.
Work on high-impact projects with direct visibility and accountability.
Join early, grow fast, and shape the future of AI-driven enterprise support.
About the Role
Were hiring a full-time Software Engineer to join our fast-paced, in-person team in San Francisco. Youll work directly with the founding team to build LLM-powered products, take features from idea to deployment, and help scale mission-critical systems.
What Youll Do:
Contribute to both backend and frontend development of our AI platform.
Work cross-functionally with engineers, designers, and leadership to build features end-to-end.
Take full responsibility for components you build from architecture to deployment.
Experiment with LLMs and apply them to real-world customer service challenges.
Who You Are / Must-Haves:
Experience: 13 years of full-time software engineering experience.
Education: Bachelors or Masters from one of the following top 10 computer science universities in the US, with a GPA of 3.95 or higher: MIT, Stanford, Carnegie Mellon, UC Berkeley, Illinois (Urbana-Champaign), Caltech, Cornell, Georgia Tech, Princeton, University of Washington
Backend Skills: Strong proficiency in Python (Django preferred).
AI Exposure: Interest or experience in LLMs or AI products.
X-Factor: Something exceptional, former founder, Olympiad medalist, or standout project.
Perks & Benefits
Competitive Compensation: base salary plus equity
Gym Membership
Full health, dental, and vision coverage
Recently expanded into a 5,000 sq. ft. office to support our growing team
On-demand snacks, meals, and coffee to keep you fueled
Interview Process
Intro call with CEO (1520 min)
Live coding round with CTO or Founding Engineer (1 hr)
In-office trial day (full day)
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